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Terms and Conditions

The terms and conditions are in effect as soon as you sign up for any service offered by Tees Valley Dog Training (‘TVDT’)


You can sign and pay through the booking system online. The sign-up means you are bound to these terms and conditions. After signing up you will receive a confirmation via email. The client is agreeing to communication via e-mail and therefore storing the e-mail address with TVDT


1. Payment


Fees and prices are subject to change without notice. Price at time of booking applies.

All events must be prepaid. No admittance will be allowed unless the course fee has been paid in full. If you wish to pay in cash, please email us for details.


2. Participants


It´s “first come first serve”. The number of participants is limited unless listed differently.


3. Cancellation policy


The cancellation fee is 100%, unless the space can be otherwise assigned.


In case the participant or the participants´ dog becomes ill, so that they cannot take part in the event/service, you have to show a doctors or licensed veterinarian note stating such. You will then be signed up for the next possible course to make up for the one you could not attend. Alternatively, you can find a replacement for you.


4. Behaviour in and around the training areas


You have to follow the guidelines of the trainers of TVDT. Dogs must be on lead if not worked, unless the trainer gives consent that you can walk your dog off-lead in this area. Please note to always be friendly with pedestrians and traffic participants. You are required to wear a high vis vest or similar, especially when working your dog in areas with a lot of traffic. TVDT does not take any responsibility for interference with the law or injuries while participating in the event/service.

Your dogs are to be left in the car or securely closed in while we are working other dogs. It is the dog owner’s responsibility to make sure that the car has enough air circulation/flow and water is provided for the dogs’ health and safety.


5. Health of the dogs


Only healthy and fully vaccinated (titre tested) dogs are allowed to participate in any event/service that TVDT is offering. The participant insures that the dog is free of diseases and fully vaccinated. If a bitch comes or is in season, the event/service organiser has to be informed. All dogs accepted require to be de-wormed and de-flead regularly.



6. Liability and insurance


The participation in any events offered by TVDT is on your own risk which means the insurance lies with the participant/s themselves. We therefore make you aware, that you have to be insured to be able to participate in any events/services. The participant is fully reliable for any damages/harm done by either themselves, their dogs or the people that came with them. TVDT and the organiser/s and trainer/s, instructor/s do not take ANY responsibility for ANY damage/harm done to a person/s or a thing/s (e.g. buildings, cars, dogs, personal belongings etc.). You are fully responsible for your own and your dogs` actions. TVDT cannot be asked to take over any costs for damage or harm done to you or your dog/s.

TVDT does not take any responsibility in case of injury or death of your dog/s, other animals or yourself or third parties.

TVDT takes all reasonable precautions within the structure of our training sessions/workshops/courses to avoid injury resulting from dog bites. However, TVDT accepts no responsibility for damage or injury resulting from dog bites occurring to clients or their dogs while attending training sessions/seminars/courses/workshops. The Control of Dogs Act 1986 section 21 - "Liability of owner for damage by Dog" applies within our classes/seminars/workshops/trainings/introduction courses and on our premises or public premises (rented from a third party or owned).

All instances of accident or injury must be reported to the dog trainer/instructor at the time they occurred.


The following items are NOT PERMITTED at any training session/course/seminar/workshop under any circumstances: Electric shock collars, including citronella; any other device that causes discomfort, pain or fear to the dog; Prong or pinch collars; Any equipment that the trainer deems unacceptable.


7. Equipment and clothing


With every event/service you will need good, comfortable shoes (hiking boots) and you need to be dressed appropriately for any weather conditions. The participant is responsible to inspect the quality and functionality of the harness, long lead and collar of the dog/s.


8. Length of the event/service


The trainer/organiser will determine the length of the event/seminar based on the progress of each participant and their dogs as well as the number of participants and the physical and psychological capability of each dog. The trainer will act in the best interest of the dog and can therefore order a rest for a dog or put a halt on further training sessions. If the participant is late for the event/service, it is their own fault and the trainer/organiser will not stop/pause the event/service because of this. The participant is not eligible to make up for any missed hours/days or get a reduction of cost because of such.


9. Cancellation of a contract or postponing of an event/service by TVDT


TVDT reserves the right to withdraw from a contract without having to obey a timeline/date, especially when a participant does not obey the contract and/or breaks any animal right laws/guidelines. This also applies if the participant puts others and/or their dog/s in danger, or if you and/or your dog is not sufficiently insured.

Events generally take place in every weather.

In case of a change of date, place or time, TVDT will inform the participant.

TVDT reserves the right to postpone or cancel an event/service.


10. Pictures and videos


TVDT reserves the right to take pictures and videos during an event. Every participant herewith agrees for these to be published on the website, social media or written form. Participants are not allowed to take pictures, videos, etc. without the consent of the other participants and TVDT. Participants are NOT allowed to publish any pictures, videos, voice recordings, text, information gained in any way.

If you do not want to be filmed or photographed (or your dog), you need to let TVDT or the organisers know in writing. The owner allows and consents for their dog to be photographed, videotaped, and/or used in any media or advertising by TVDT without prior approval.

Privacy Policy

This policy covers all personal information collected by Tees Valley Dog Training.

Ways we may use your information

We want you to feel confident about your information and how we use it when you support our work and dogs in our care. We do not rent, swap or sell your personal information to other organisations for them to use in their own marketing activities.


What information we collect about you

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will only be used as stated above.


Changing how you’d like to hear from us

Please help us get things right by telling us when your contact details and other personal information changes. At any time, you can change how we contact you, or ask us to stop contacting you altogether.

Get in touch with our friendly Customer Services team and they’ll get any changes made for you.


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